Contact IG IPTV
Get instant help with your subscription, setup, billing, or any question. Our team is online 24/7 and typically responds in under 5 minutes.
Contact Methods
We offer multiple ways to reach us. For the fastest response, use WhatsApp — our primary support channel.
WhatsApp Support
Our fastest channel. Message us anytime for instant help with subscriptions, setup, or technical issues.
💬 Chat on WhatsAppEmail Support
For non-urgent inquiries, account changes, or documentation requests. Replies within 24 hours.
📧 support@skyblue-crow-496967.hostingersite.com📌 Quick tip: Include your order reference, device type, and a clear description of your issue when contacting us. Screenshots or screen recordings help us solve your problem faster.
Response Times
- WhatsApp: 24 hours a day, 7 days a week, 365 days a year
- Email: 24/7 monitored, replies within 24 hours
- Average WhatsApp response: Under 5 minutes
- Complex technical issues: Resolved within 1 to 4 hours
- Reseller support: Priority queue, under 5 minutes
Common Issues We Solve
Our support team can help you with any of the following — no question is too small:
🔧 Setup & Installation
Firestick, Smart TV, Android, iPhone, MAG box, PC, Mac setup help
💳 Billing & Payments
Payment issues, plan upgrades, invoice requests, refund questions
📡 Streaming Problems
Buffering, freezing, channel not working, login errors
🔑 Account Issues
Lost credentials, password reset, account activation, renewal
🌍 VPN & Connection
VPN setup, ISP throttling, server switching, connection errors
💼 Reseller Support
Panel access, credit restocking, pricing, customer management
Before You Contact Us
To get help as fast as possible, please check the following before messaging:
- Verify your internet speed is at least 15 Mbps (test at fast.com)
- Restart your IPTV app and device — this fixes 80% of issues
- Double-check your username, password, and server URL for typos
- Try switching to a backup server in your app settings
- Review our Installation Guide for step-by-step setup help
- Check our Refund Policy if your question is about cancellations
✅ Include this info when you message us: Your device type (e.g., Firestick 4K), app name (e.g., IPTV Smarters Pro), a description of the issue, and screenshots if possible. This lets us solve your problem in one message instead of five.
Reseller Support
If you are an IG IPTV reseller, you have access to our priority support channel. Reseller inquiries are handled with top priority and typically receive a response in under 5 minutes.
Reseller support includes:
- Panel technical issues and troubleshooting
- Credit restocking and volume pricing
- Customer account management guidance
- Server status updates and maintenance notices
- Marketing materials and sales support
⚠️ Note: We only provide support to verified customers and active resellers. Please have your order reference or reseller panel login ready when contacting us.
💬 Ready to Get Help?
Tap the button below to start a WhatsApp conversation. A real human — not a bot — will assist you within minutes.
💬 Message IG IPTV on WhatsApp